What Information We Hold and Why
When you register, we collect your name, email address, and the mobile number tied to your account. If you deposit or withdraw via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier — enough to reconcile your balance and process your request, nothing
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more. We also collect device and session data: your IP address, browser type, and pages visited. This helps us detect unusual login attempts and keep your account secure. We do not sell your personal data to third parties. We do not share your wallet details with
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advertisers. Data is stored on servers with SSL encryption, and access is restricted to staff who need it to operate your account or handle a support request. Retention periods depend on the type of data: account identity records are held while your account is active and
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for a period after closure as required by applicable law. Transaction logs tied to DANA, OVO, or GoPay payments are kept for as long as financial record-keeping obligations require. You can request a copy of everything we hold about you, ask us to correct inaccurate records,
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or request deletion where permitted. Availability of certain features depends on local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.